Dell Poweredge 2400 jest serwerem jednoprocesorowym, przeznaczonym dla małych i średnich firm, który oferuje wysoką wydajność i wyjątkową łatwość instalacji i użytkowania. Instrukcja montażu, użytkowania i konserwacji Dell Poweredge 2400 dostarcza użytkownikom wszystkich niezbędnych informacji, aby zapewnić bezpieczne i wydajne użytkowanie. Instrukcja zawiera informacje na temat instalacji, podłączania, konfigurowania, aktualizacji i konserwacji sprzętu, a także podręcznik użytkownika, który zawiera informacje na temat obsługi systemu operacyjnego i innych zadań związanych z użytkowaniem tego systemu. Instrukcja zawiera również informacje na temat metod wykrywania i naprawy problemów związanych z systemem, a także uwzględnia najnowsze aktualizacje oprogramowania i sprzętu.
Ostatnia aktualizacja: Instrukcja montażu, użytkowania i konserwacji Dell Poweredge 2400
Streszczenie treści zawartej na stronie nr. 1
Cisco Unified IP Phone 6921, 6941, 6945,
and 6961 Administration Guide for Cisco
Unified Communications Manager 8. 5
(SCCP and SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www. cisco. com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-23769-01
Streszczenie treści zawartej na stronie nr. 2
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND AREStreszczenie treści zawartej na stronie nr. 3
CONTENTS Preface ix Overview ix Audience ix Organization ix Related Documentation x Obtaining Documentation, Obtaining Support, and Security Guidelines xi Document Conventions xi CHAPTER 1 An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 1-2 What Networking Protocols are Used? 1-9 What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961? 1-12 Feature OverviewStreszczenie treści zawartej na stronie nr. 4
Contents Power Outage 2-4 Obtaining Additional Information about Power 2-5 Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-7 Adding Phones to the Cisco Unified CM Database 2-8 Adding Phones with Auto-Registration 2-9 Adding Phones with Auto-Registration and TAPS 2-10 Adding Phones with Cisco Unified CM Administration 2-10 Adding Phones with BAT 2-11 Using Cisco Unified IP Phones with Different Protocols 2-11 ConvertiStreszczenie treści zawartej na stronie nr. 5
Contents Editing Values 4-3 Network Setup Menu 4-4 IPv4 Setup Menu Options 4-6 Security Configuration Menu 4-9 Trust List Menu 4-9 802. 1X Authentication and Status 4-9 CHAPTER 5 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-15 Configuring Corporate and Personal Directories 5-16 Configuring Corporate Directories 5-16 Configuring Personal DirectStreszczenie treści zawartej na stronie nr. 6
Contents Call Statistics Screen 7-8 Security Configuration 7-10 CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Setup 8-4 Network Statistics 8-7 Device Logs 8-9 Streaming Statistics 8-9 CHAPTER 9 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-1 Symptom: The Cisco Unified IP Phone Does Not Go Through its NStreszczenie treści zawartej na stronie nr. 7
Contents APPENDIX A Providing Information to Users Via a Website A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-1 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-2 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-3 APPENDIX B Supporting International UsersStreszczenie treści zawartej na stronie nr. 8
Contents APPENDIX G Feature Support by Protocol for the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 G-1 INDEX Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8. 5 (SCCP and SIP) viii OL-23769-01Streszczenie treści zawartej na stronie nr. 9
Preface Overview Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8. 5 (SCCP and SIP) provides the information you need to understand, install, configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network. Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager (Cisco UniStreszczenie treści zawartej na stronie nr. 10
Chapter 4, “Configuring Settings on the Cisco Describes how to configure network settings, verify status, and make Unified IP Phone” global changes to the Cisco Unified IP Phone. Chapter 5, “Configuring Features, Templates, Provides an overview of procedures for configuring telephony Services, and Users” features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager. Chapter 6, “Customizing thStreszczenie treści zawartej na stronie nr. 11
� Regulatory Compliance and Safety Information for Cisco Unified IP Phones Cisco Unified Communications Manager Administration Related publications are available at the following URL: http://www. com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home. html Cisco Unified Communications Manager Business Edition Related publications are available at the following URL: http://www. com/en/US/products/ps7273/tsd_products_support_series_home. html Obtaining Documentation, ObtaStreszczenie treści zawartej na stronie nr. 12
Convention Description string A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks. screen font Terminal sessions and information the system displays are in screen font. boldface screen font Information you must enter is in boldface screen font. italic screen font Arguments for which you supply values are in italic screen font. ^ The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screeStreszczenie treści zawartej na stronie nr. 13
CH A P T E R 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 6921, 6941, 6945, and 6961 provide voice communication over an IP network. The Cisco Unified IP Phone functions much like a digital business phone, allowing you to place and receive phone calls and to access features such as mute, hold, transfer, speed dial, call forward, and more. In addition, because the phone is connected to your data network, it offers enhanced IP telephony features, including access tStreszczenie treści zawartej na stronie nr. 14
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Figure 1-1 shows the main components of the Cisco Unified IP Phone 6921. Figure 1-1 Cisco Unified IP Phone 6921 1 2 17 3 4 16 5 15 14 6 7 1 2 3 1 /. @ ABC DEF 8 4 5 6 2 GHI JKL MNO 13 7 8 9 PQRS TUV WXYZ 9 0 10 11 12 Table 1-1 describes the buttons on the Cisco Unified IP Phone 6921. Table 1-1 Features on the Cisco Unified IP Phone 6921 1 HandseStreszczenie treści zawartej na stronie nr. 15
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold. 7 Navigation bar and The Navigation bar allows you to scroll through menus and highlight items. Select button When phone is on-hook, displays phone numbers from your Placed Call listings (up arrow) or your speed dials (down arrow). The Select button (in the miStreszczenie treści zawartej na stronie nr. 16
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 16 Contacts button Opens/closes the Directories and the Subscribed phone services menus. Use it to access personal and corporate directories. 17 Handset Phone handset. Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941 and 6945. Figure 1-2 Cisco Unified IP Phone 6941 and 6945 3 1 2 17 4 5 16 6 15 7 14 8 13 9 10 12 11 Table 1-2 desStreszczenie treści zawartej na stronie nr. 17
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 3 Programmable Depending on the configuration, programmable feature buttons provide feature buttons access to: � Phone lines and intercom lines � Speed-dial numbers (speed-dial buttons, including the line status speed-dial features) � Web-based services (for example, a Personal Address Book button) � Call features (for example, a Privacy button)Streszczenie treści zawartej na stronie nr. 18
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your voice message service (varies by service). 15 Applications Opens/closes the Applications menu. Use it to access call history, user button preferences, phone settings, administration settings, and phone inStreszczenie treści zawartej na stronie nr. 19
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961. Figure 1-3 Cisco Unified IP Phone 6961 1 2 3 17 4 16 5 15 14 6 7 8 1 2 3 /. @ ABC DEF 4 5 6 GHI JKL MNO 13 7 8 9 9 PQRS TUV WXYZ 0 10 12 11 Table 1-3 describes the buttons on the Cisco Unified IP Phone 6961. Table 1-3 Features on the Cisco Unified IP Phone 6961 1 Handset light strip Indicates an incoming call (flashing red) or new voice messagStreszczenie treści zawartej na stronie nr. 20
Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-3 Features on the Cisco Unified IP Phone 6961 6 Hold button Places an active call on hold. select button When phone is on-hook, displays phone numbers from your Placed Call listings (up arrow) or your speed dials (down arrow). The Select button allows you to select a highlighted item. 8 Programmable Depending onAby skonfigurować Cisco 6921 pod SIP, musisz wykonać kilka kroków. Po pierwsze, pobierz najnowszą wersję oprogramowania wbudowanego dla telefonu i utwórz plik konfiguracyjny w oparciu o poniższą instrukcję. Gdy telefon pobierze informacje z serwera TFTP i będzie włączony, będzie gotowy do działania. Opiszmy wszystko krok po kroku.
1. Zainstaluj oprogramowanie tftp-server (na przykład Tftpd32). W ustawieniach oprogramowania wybierz folder z plikami konfiguracji i plikami oprogramowania wbudowanego. Wybierz interfejs sieci, do którego telefon jest podłączony.
2. Dokonaj konfiguracji oprogramowania wbudowanego tftp. Wejdź w menu, a następnie w ustawieniach kliknij w
Admin Settings > Network Setup > ipv4 setup > kliknij do dołu > Alternate tftp server > przełącz na YES > kliknij do dołu > tftp Server >
Ustawienia telefonu dla oprogramowania wbudowanego tftp. Aby dokonać konfiguracji, kliknij w: Admin Settings > Network Setup > ipv4 setup > kliknij do dołu > Alternate tftp server > zmień na YES >kliknij do doły > tftp Server > wprowadź adres IP Twojego komputera, na którym zainstalowany jest serwer tftp.
3. Struktura nazwy pliku konfiguracji telefonu wygląda następująco: SEP, następnie MAC-adres telefonu, a potem [. ]cnf[. ]xml (przykładowo: SEPD0D0FD17395E. cnf. xml).
Przykładowa zawartość pliku konfiguracyjnego:
<device><deviceProtocol>SIP</deviceProtocol><sshUserId>admin</sshUserId><sshPassword>Password</sshPassword><devicePool><dateTimeSetting><dateTemplate>D. M. Y</dateTemplate><timeZone>E. Europe Standard/Daylight Time</timeZone><ntps><ntp><name>time. windows. com</name><ntpMode>Unicast</ntpMode></ntp></ntps></dateTimeSetting><callManagerGroup><members><member priority="0"><callManager><ports><ethernetPhonePort>2000</ethernetPhonePort><sipPort>5060</sipPort><securedSipPort>5061</securedSipPort></ports><processNodeName>sip. zadarma. com</processNodeName></callManager></member></members></callManagerGroup></devicePool><sipProfile><sipProxies><backupProxy></backupProxy><backupProxyPort></backupProxyPort><emergencyProxy></emergencyProxy><emergencyProxyPort></emergencyProxyPort><outboundProxy></outboundProxy><outboundProxyPort></outboundProxyPort><registerWithProxy>true</registerWithProxy></sipProxies><sipCallFeatures><cnfJoinEnabled>true</cnfJoinEnabled><callForwardURI>x-serviceuri-cfwdall</callForwardURI><callPickupURI>x-cisco-serviceuri-pickup</callPickupURI><callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI><callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI><meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI><abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI><rfc2543Hold>false</rfc2543Hold><callHoldRingback>2</callHoldRingback><localCfwdEnable>true</localCfwdEnable><semiAttendedTransfer>true</semiAttendedTransfer><anonymousCallBlock>2</anonymousCallBlock><callerIdBlocking>2</callerIdBlocking><dndControl>0</dndControl><remoteCcEnable>true</remoteCcEnable></sipCallFeatures><sipStack><sipInviteRetx>6</sipInviteRetx><sipRetx>10</sipRetx><timerInviteExpires>180</timerInviteExpires><timerRegisterExpires>3600</timerRegisterExpires><timerRegisterDelta>5</timerRegisterDelta><timerKeepAliveExpires>120</timerKeepAliveExpires><timerSubscribeExpires>120</timerSubscribeExpires><timerSubscribeDelta>5</timerSubscribeDelta><timerT1>500</timerT1><timerT2>4000</timerT2><maxRedirects>70</maxRedirects><remotePartyID>true</remotePartyID><userInfo>None</userInfo></sipStack><autoAnswerTimer>1</autoAnswerTimer><autoAnswerAltBehavior>false</autoAnswerAltBehavior><autoAnswerOverride>true</autoAnswerOverride><transferOnhookEnabled>false</transferOnhookEnabled><enableVad>false</enableVad><preferredCodec>none</preferredCodec><dtmfAvtPayload>101</dtmfAvtPayload><dtmfDbLevel>3</dtmfDbLevel><dtmfOutofBand>avt</dtmfOutofBand><alwaysUsePrimeLine>false</alwaysUsePrimeLine><alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail><kpml>3</kpml><natEnabled>false</natEnabled><natAddress></natAddress><phoneLabel>phoneLabel</phoneLabel><stutterMsgWaiting>0</stutterMsgWaiting><callStats>false</callStats><silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts><disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig><startMediaPort>10000</startMediaPort><stopMediaPort>20000</stopMediaPort><sipLines><line button="1"><featureID>9</featureID><featureLabel>Admin</featureLabel><proxy>sip. com</proxy><port>5060</port><name>111111</name><displayName>111111</displayName><autoAnswer><autoAnswerEnabled>2</autoAnswerEnabled></autoAnswer><callWaiting>3</callWaiting><authName>111111</authName><authPassword>SipPassword</authPassword><sharedLine>false</sharedLine><messageWaitingLampPolicy>1</messageWaitingLampPolicy><messagesNumber>80</messagesNumber><ringSettingIdle>4</ringSettingIdle><ringSettingActive>5</ringSettingActive><contact>105</contact><forwardCallInfoDisplay><callerName>true</callerName><callerNumber>true</callerNumber><redirectedNumber>false</redirectedNumber><dialedNumber>true</dialedNumber></forwardCallInfoDisplay></line><line button="2"><featureID>21</featureID><featureLabel>test</featureLabel><speedDialNumber>4444</speedDialNumber><featureOptionMask>1</featureOptionMask></sipLines><voipControlPort>5060</voipControlPort><dscpForAudio>184</dscpForAudio><ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy><dialTemplate>dialplan. xml</dialTemplate></sipProfile><commonProfile><phonePassword></phonePassword><backgroundImageAccess>true</backgroundImageAccess><callLogBlfEnabled>1</callLogBlfEnabled></commonProfile><loadInformation>SIP69xx. 9-4-1-3</loadInformation><vendorConfig><disableSpeaker>false</disableSpeaker><disableSpeakerAndHeadset>false</disableSpeakerAndHeadset><pcPort>0</pcPort><settingsAccess>1</settingsAccess><garp>0</garp><voiceVlanAccess>0</voiceVlanAccess><videoCapability>0</videoCapability><autoSelectLineEnable>0</autoSelectLineEnable><webAccess>1</webAccess><g722CodecSupport></g722CodecSupport><daysDisplayNotActive>1, 2, 3, 4, 5, 6, 7</daysDisplayNotActive><displayOnTime>08:30</displayOnTime><displayOnDuration>09:30</displayOnDuration><displayIdleTimeout>01:00</displayIdleTimeout><displayOnWhenIncomingCall>1</displayOnWhenIncomingCall><spanToPCPort>1</spanToPCPort><loggingDisplay>1</loggingDisplay><loadServer></loadServer></vendorConfig><networkLocale></networkLocale><networkLocaleInfo><name></name><version></version></networkLocaleInfo><deviceSecurityMode>1</deviceSecurityMode><authenticationURL></authenticationURL><directoryURL></directoryURL><idleURL></idleURL><informationURL></informationURL><messagesURL></messagesURL><proxyServerURL></proxyServerURL><servicesURL></servicesURL><dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig><dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices><dscpForCm2Dvce>96</dscpForCm2Dvce><transportLayerProtocol>2</transportLayerProtocol><capfAuthMode>0</capfAuthMode><capfList><capf><phonePort>3804</phonePort></capf></capfList><certHash></certHash><encrConfig>false</encrConfig></device>
<processNodeName>pbx. com</processNodeName><proxy>pbx. com</proxy><name>1234-100</name><displayName>1234-100</displayName><authName>1234-100</authName>Parametry w pliku konfiguracyjnym powinny zostać zmienione
<processNodeName>sip. com</processNodeName>; Wprowadź sip. com<proxy>sip. com</proxy>; Wprowadź sip. com<name>111111</name>; Numer SIP (na przykład 111111) z Panelu Klienta<displayName>111111</displayName>; Numer SIP (na przykład 111111) z Panelu Klienta<authName>111111</authName>; Numer SIP (na przykład 111111) z Panelu Klienta<authPassword>SipPassword</authPassword>; Hasło numeru SIP z Panelu Klienta<loadInformation>SIP69xx. 9-4-1-3</loadInformation>; Wersja oprogramowania wbudowanego. Należy ją określić w celu aktualizacji oprogramowania telefonu.<processNodeName>pbx. com</processNodeName>; Wprowadź pbx. com<proxy>pbx. com</proxy>; Wprowadź pbx. com<name>1234-100</name>; Twój numer wewnętrzny centrali telefonicznej z (na przykład 1234-100) z Panelu Klienta<displayName>1234-100</displayName>; Twój numer wewnętrzny centrali telefonicznej z (na przykład 1234-100) z Panelu Klienta<authName>1234-100</authName>; Twój numer wewnętrzny centrali telefonicznej z (na przykład 1234-100) z Panelu Klienta<authPassword>SipPassword</authPassword>; Twoje hasło numeru wewnętrznego centrali telefonicznej z Panelu Klienta4. Telefon zaczyna pracę w trybie aktualizacji. Odłącz go od zasilania. Przyciśnij i przytrzymaj #, a następnie włącz telefon. Oba wskaźniki liniowe powinny świecić się na pomarańczowo. Na klawiaturze przyciśnij 123456789*0#. Jeżeli wszystko jest w porządku, telefon pobierze z serwera tftp wszystkie potrzebne pliki, a proces aktualizacji oprogramowania zacznie wyświetlać się na ekranie. W Tftpd32, w zakładce LOGS pokaże się informacja o pobranych plikach. Gdy aktualizacja oprogramowania zakończy się, telefon automatycznie uruchomi się ponownie i pobierze pliki konfiguracyjne. Jeżeli trzeba wprowadzić jakiekolwiek zmiany do pliku konfiguracyjnego, po edycji pliku załaduj go do telefonu – aby to zrobić, przyciśnij „Menu”, a następnie wybierz **#**. Telefon powinien automatycznie uruchomić się ponownie i pobrać tylko plik konfiguracyjny. Pliki zostaną pobrane przez telefon, gdy adres serwera tftp będzie znajdował się w ustawieniach. Jeżeli konfiguracja zakończy się pomyślnie, wejdź do menu telefonu i wyłącz serwer tftp Alternate tftp server > NO
Streszczenie treści zawartej na stronie nr. 1
Cisco Unified IP Phone 6921, 6941, and
6961 Administration Guide for Cisco
Unified Communications Manager 7. 1
(SCCP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www. cisco. com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-19025-01
Streszczenie treści zawartej na stronie nr. 2
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND AREStreszczenie treści zawartej na stronie nr. 3
Streszczenie treści zawartej na stronie nr. 4
Streszczenie treści zawartej na stronie nr. 5
CONTENTS Preface xi Overview xi Audience xi Organization xi Related Documentation xii Obtaining Documentation, Obtaining Support, and Security Guidelines xiii Document Conventions xiii CHAPTER 1 An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 1-2 What Networking Protocols are Used? 1-9 What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961? 1-11 Feature Overview 1Streszczenie treści zawartej na stronie nr. 6
Contents Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-6 Adding Phones to the Cisco Unified Communications Manager Database 2-7 Adding Phones with Auto-Registration 2-8 Adding Phones with Auto-Registration and TAPS 2-9 Adding Phones with Cisco Unified Communications Manager Administration 2-9 Adding Phones with BAT 2-10 Determining the MAC Address for a Cisco Unified IP Phone 2-10 CHAPTER 3 Setting Up the Cisco Unified IPStreszczenie treści zawartej na stronie nr. 7
Contents CHAPTER 5 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-13 Configuring Corporate and Personal Directories 5-13 Configuring Corporate Directories 5-13 Configuring Personal Directory 5-14 Modifying Phone Button Templates 5-14 Modifying a Phone Button Template for Personal Address Book or Speed Dials 5-15 Configuring Softkey Templates 5-16 SettiStreszczenie treści zawartej na stronie nr. 8
Contents Network Statistics 8-7 Device Logs 8-8 Streaming Statistics 8-9 CHAPTER 9 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-1 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-2 Identifying Error Messages 9-3 Checking Network Connectivity 9-3 Verifying TFTP Server Settings 9-3 Verifying IP AddressStreszczenie treści zawartej na stronie nr. 9
Contents Giving Users Access to the User Options Web Pages A-1 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-2 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-3 APPENDIX B Supporting International Users B-1 Installing the Cisco Unified Communications Manager Locale Installer B-1 Support for International Call LoggingStreszczenie treści zawartej na stronie nr. 10
Contents Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7. 1 (SCCP) x OL-19025-01Streszczenie treści zawartej na stronie nr. 11
Preface Overview Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7. 1 (SCCP) provides the information you need to understand, install, configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network. Because of the complexity of an IP telephony networ k, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager or other network deviceStreszczenie treści zawartej na stronie nr. 12
Preface Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network. Chapter 4, “Configuring Settings on the Cisco Describes how to configure network settings, verify status, and make Unified IP Phone” global changes to the Cisco Unified IP Phone. Chapter 5, “Configuring Features, Templates, Provides an overview of procedures for configuring telephony Services, and Users” features, configuringStreszczenie treści zawartej na stronie nr. 13
Preface Cisco Unified Communications Manager Administration Related publications are available at the following URL: http://www. com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home. html Cisco Unified Communications Manager Business Edition Related publications are available at the following URL: http://www. com/en/US/products/ps7273/tsd_products_support_series_home. html Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtainingStreszczenie treści zawartej na stronie nr. 14
Preface Convention Description boldface screen font Information you must enter is in boldface screen font. italic screen font Arguments for which you supply values are in italic screen font. ^ The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key. < > Nonprinting characters, such as passwords are in angle brackets. Note Means reader take note. Notes contain helpful suggestions oStreszczenie treści zawartej na stronie nr. 15
CH A P T E R 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 6921, 6941, and 6961 provide voice communication over an Internet Protocol (IP) network. The Cisco Unified IP Phone functions much like a digital business phone, allowing you to place and receive phone calls and to access features such as mute, hold, transfer, speed dial, call forward, and more. In addition, because the phone is connected to your data network, it offers enhanced IP telephony features, incluStreszczenie treści zawartej na stronie nr. 16
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Figure 1-1 shows the main components of the Cisco Unified IP Phone 6921. Figure 1-1 Cisco Unified IP Phone 6921 1 2 17 3 4 16 5 15 14 6 7 1 2 3 1 /. @ ABC DEF 8 4 5 6 2 GHI JKL MNO 13 7 8 9 PQRS TUV WXYZ 9 0 10 11 12 Table 1-1 describes the buttons on the Cisco Unified IP Phone 6921. Table 1-1 Features on the CiStreszczenie treści zawartej na stronie nr. 17
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 4 Transfer button Transfers a call. 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold. 7 Navigation bar and The Navigation bar allows you to scroll through menus and highlight items. Select button When phone is on-hook, displays phone numbers from your Placed Call listings (up arrow) or your speed dials (down arrow). The Select buttStreszczenie treści zawartej na stronie nr. 18
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 15 Applications Opens/closes the Applications menu. Use it to access call history, user button preferences, phone settings, administration settings, and phone information. 16 Contacts button Opens/closes the Directories menu. Use it to access personal and corporate directories. 17 Handset Phone handset. Figure 1-2 shows the main components of the Cisco Unified IP Phone 694Streszczenie treści zawartej na stronie nr. 19
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 2 Phone screen Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings. 3 Programmable Depending on the configuration, programmable feature buttons provide feature buttons access to: � Phone lines and intercom lines � Speed-dial numbers (speed-dial buttons, including tStreszczenie treści zawartej na stronie nr. 20
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 12 Mute button Toggles the microphone on or off. When the microphone is muted, the button is lit. 13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your voice message service (varies by service). 15 Applications Opens/closes the Applications menu. Use it to access call history,